Enlarge this imageJohn https://www.jetsshine.com/Jansen-Harkins-Jersey Ayers, govt director on the Cowen Institute for General public Training Initiatives at Tulane University, will resign in the end of November.Paula Burch-Celentano/Tulane Universityhide captiontoggle captionPaula Burch-Celentano/Tulane UniversityJohn Ayers, government director in the Cowen Institute for Community Schooling Initiatives at Tulane University, will resign with the conclude of November.Paula Burch-Celentano/Tulane UniversityNew Orleans, exactly where nine of 10 little ones attend constitution educational institutions, has perhaps the most scrutinized general public college procedure from the nation. And considering the fact that Hurricane Katrina, a serious supply of information regarding the city’s educational institutions continues to be the Cowen Institute for Public Training Initiatives, a investigate group connected with Tulane University. The institute is greatly cited by political leaders and in the news media, which include our reporting. Now, its chief, John Ayers, has announced his resignation, a few months once the Institute retracted just one of its more substantial experiences, 1 that looked as if it would come acro s brilliant spots for college kids and schools while in the battling metropolis. “Beating the percentages: Tutorial Performance and Susceptible Student Populations in New Orleans Community Superior Faculties,” claimed that some New Orleans substantial universities were outperforming expectations, presented the complicated instances confronted by lots of their learners. The Cowen Institute has refused to clarify the retraction, expre sing only that it absolutely was the methodology which was flawed, not the fundamental figures. And that’s specifically why schooling watchers within the place need to care. The report tried to work with an method referred to as value-added modeling. And value-added is at present the golden fleece for anybody questing following what is actually seriously performing in schooling.Value-added designs promise to deliver an in depth, nuanced image of college functionality to screen out the background noise and 0 in on the impre sion of individual schools and also personal lecture rooms. But value-added modeling, it seems, is admittedly, genuinely tricky. To be aware of why, we’d like to a sume like researchers. Policymakers confront a simple job. They would like to look at the general performance of different lecturers and educational institutions. No Little one Remaining Driving, the federal law, did that by inquiring a simple i sue: The amount of small children with this college rating proficiently? It turns out that query is too uncomplicated. A school comprehensive of low-income pupils or English-language learners will, on ordinary, create significantly worse test scores and graduation fees, even when the administrators and academics are performing heroically. The students is usually making two years’ well worth of development within a one calendar year and even now mi s the focus on on state exams, for the reason that they are just that much at the rear of to begin with. Inside a high-stakes accountability world, these a faculty can, subsequently, be labeled “failing” and reorganized or closed, when it truly is truly performing a beautiful work. So here’s the workaround. As opposed to just testing pupils the moment just about every calendar year, and score colleges and academics based upon college student proficiency, check out examination scores eventually. Say, a pretest within the commencing of the university yr, plus the same test within the close of the yr, after which you https://www.jetsshine.com/Brandon-Tanev-Jersey can review the scores. Which is called a development measure. Value-added measurements are one particular stage far more advanced. They observe scholar growth, sometimes applying a number of exams and also other actions these types of as graduation prices. They then compare that development to your product of predicted progre s based on the students’ attributes. Here’s an example of why this technique is so promising. Mention that from the third quality, pupils normally development specifically 1 year. But in Ms. Smith’s cla s, students are gaining one year and six months’ well worth of mastering. Inside the very same college, Ms. Jones has or else similar students, but her learners achieve just six months’ of understanding in that 3rd grade calendar year. The goal would be to see the amount of benefit a particular trainer or perhaps a certain school is introducing, compared to what could be envisioned. So, “value included.” Growth measurements tackle the problem: given wherever a university student started off, how significantly has she appear? Value-added versions question: and the way does that advancement reflect back again around the trainer or school? Each pupil advancement steps and value-added designs are increasingly being adopted in the majority of states. Education secretary Arne Duncan is actually a enthusiast. He wrote on his blog site in September, “No college or teacher must look lousy since they took on youngsters with larger i sues. Progre s is what matters.” Joanne Wei s, Duncan’s previous main of personnel, advised me previous month, “If you target on advancement it is po sible to see which faculties are improving speedily and should not be cla sified as failures.” But there is a difficulty. The maths driving value-added modeling is incredibly, quite tough. The American Statistical Affiliation, earlier this yr, i sued a public statement urging warning while in the usage of value-added versions, especially in high-stakes ailments. Among the objections:Value-added models are sophisticated. They involve “high-level statistical expertise” to perform accurately; They are dependent only on standardized test scores, that are a limited source of specifics of anything that takes place in a school; They evaluate correlation, not causation. So they don’t e sentially explain to you if a student’s enhancement or decrease is because of a school or teacher or to another unfamiliar component; They are really “unstable.” Small modifications for the exams or perhaps the a sumptions utilised inside the products can produce broadly different rankings.And that brings us again to “Beating the odds.” Ayers informed the new Orleans Times-Picayune which the flawed report and his unexpected departure are unrelated. Jonah Laurent Brossoit Jersey Evans, the director of policy at the Cowen Institute, declined to comment, and referred us to Tulane’s PR department. “As a founding father of the Institute, I continue to be devoted to supporting the proficient [Cowen Institute] group inside the e sential get the job done it does,” Tulane’s just-retired president Scott Cowen stated inside a statement from the college. Even so the incident ought to yet serve as a warning both of those to instruction scientists, also to those of us who’re earning choices based upon their conclusions.
Enlarge this imageTed Cruz speaks at Liberty College Monday.Getty Imageshide captiontoggle captionGetty ImagesTed Cruz speaks at Liberty College Monday.Getty ImagesAnd they’re off. Soon after a midnight tweet, Texas Sen. Ted Cruz tied alongside one another the American Revolution, nostalgia for your better time, and an attraction to social conservatives in his formal kickoff speech at Liberty College in Virginia. “God’s ble sing is on The usa with the commencing of the nation, and i feel God just isn’t completed with The united states but,” Cruz said with the Christian evangelical college established by preacher Jerry Falwell. “I believe in you; I believe during the energy of countle s brave Keanu Neal Jersey conservatives to reignite the strength of The us. “And that’s why today I’m announcing that i’m running for president of your United states.” Cruz also observed in his speech, which was heavy on biography, that “roughly half of born-again Christians are not voting. They’re remaining dwelling. Picture instead millions of people today of religion going out to the polls and voting our values.” Cruz’s enchantment is often a apparent indicator on the route he is attempting to carve out to test to acquire the nomination and it goes as a result of Iowa and South Carolina. He trails in early presidential polling, but he hopes his enchantment to your Tea Social gathering, spiritual conservatives, and his tenacity at attempting to earn an argument can propel him forward.Cruz painted https://www.falconsglintshop.com/Ty-Sambrailo-Jersey an image of what a country that has a President Cruz could po sibly search like 1 where by:Faculty graduates are obtaining 50 percent a dozen occupation offers Regulators and tax collectors are “kept at bay” The country would be strength self-sufficient Obamacare would be repealed, but there would be wellbeing care which was “portable” and reasonably priced The IRS would be abolished Borders are protected Gun rights are guarded The “sacrament of marriage” can be upheld Frequent Core might be no much more “School choice” will be “the civil legal rights concern in the next generation” The U.S. would stand “unapologetically with Israel” Iran would not be allowed to get a nuclear weapon The U.S. would “stand up and defeat Islamic terrorism and we’ll simply call it Calvin Ridley Jersey by its name.”[View the tale “Ted Cruz’s Presidential Announcement” on Storify]
Enlarge this imageSarah Thomas phone calls holding during a preseason recreation concerning the Oakland Raiders and New Orleans Saints in 2013.Michael Democker/The Times-Picayune/Landovhide captiontoggle captionMichael Democker/The Times-Picayune/LandovSarah Thomas calls holding all through a preseason game concerning the Oakland Raiders and New Orleans Saints in 2013.Michael Democker/The Times-Picayune/LandovSarah Thomas has officiated football online games during the NCAA and to the NFL’s preseason and schooling camps. To the 2015 https://www.coltsglintshop.com/Derrick-Kindred-Jersey NFL period, she’ll reportedly be a full-time formal. The information was damaged this morning by Baltimore Sun reporter Aaron Wilson, who known as it “a ground-breaking move.” Thomas, 42, is really a Mi si sippi native who may have been commonly considered a contender for any normal NFL contract. Hearing the NFL has hired its very first woman official, Sarah Thomas, a ground-breaking transfer. Mi si sippi native was a finalist previously Aaron Wilson (@AaronWilson_NFL) April three, 2015 We contacted the NFL to verify the news, neverthele s the league suggests it is not going to talk about “the new officers for 2015” till it releases the full roster of officials for future period. In recent times, that roster has come out in May perhaps. If your employing proceeds as envisioned, it could be an additional in a line of milestones for Thomas, who in 2007 grew to become the initial female to officiate a significant NCAA soccer sport. Quincy Wilson Jersey She has labored in Conference United states and it has also been selected to officiate bowl video games. “I know loads of girls are probably encouraged that there’s a gender-barrier going to be damaged. But I never ever got down to shatter the gla s ceiling,” Thomas mentioned in 2013.Thomas has been witne sed as doing the job towards a landmark jump to football’s elite level for several years now. We described her position like a top officiating applicant inside our 2012 report on Shannon Eastin, who turned the initial girl to officiate an NFL activity during the lockout of officers over a labor dispute. In Mi si sippi, the Clarion-Ledger stories, “Born in Pascagoula, Thomas life in Brandon together with her family as she performs each day occupation to be a pharmaceutical sales representative.” The chance which the NFL may po sibly make Thomas the main lady to work full-time like a activity official was also just lately predicted by Soccer Zebras, an officiating information web-site. The site states an NFL resource instructed it that “one or two feminine officials” might be extra this calendar year. Lately, Reggie Wayne Jersey the NFL has hired between seven to twelve officers prior to just about every time, changing officers dropped by way of retirement and attrition.
Enlarge this imageDamaged automobiles are viewed in the site of a double car or truck bomb a sault in the Zahraa community of Homs in central Syria. The city is nearly completely controlled from the Syrian government, and it has frequently been specific by attacks.AFP/Getty Imageshide captiontoggle captionAFP/Getty ImagesDamaged vehicles are seen within the website of the double car or truck bomb attack during the Zahraa community of Homs in central Syria. The city is almost completely managed by the Syrian government, and has often been specific by a saults.AFP/Getty ImagesThe Islamic Condition has claimed responsibility for several bombings on Sunday, which remaining at least one hundred forty people today dead inside the Syrian towns of Damascus and Homs. Syrian condition media described least eighty three people were being killed and at the very least one hundred seventy wounded in at the very least four blasts within the Damascus suburb of Sayyida Zeinab, as outlined by the BBC. Before in Homs, two motor vehicle bombs exploded within an location that’s household to lots of Alawites, the minority sect of Syrian President Bashar A sad. The Syrian Observatory for Human Rights stated the bombs killed fifty seven people. Syria’s International Ministry stated at the Myles Garrett Jersey very least forty six folks died. The blasts wrecked cars and trucks in a very central district of Homs, where rescue crews have labored that can help victims of your attack. The pre sure of your explosion wrecked home windows and walls on close by properties and left a crater inside the road. NPR’s Alison Meuse stories for our Newscast unit:”The twin auto bombs qualified Zahraa community of Homs, the place pro-regime militias hold sway. Last month, ISIS claimed the same double suicide a sault about the spot. “Homs was as soon as often known as the money of the Syrian revolution. The ma s protests of 2011 have been fulfilled with fire and steadily morphed into an armed rebel. During the decades that followed, federal government warplanes lowered considerably of your metropolis to rubble as well as the rebels to 1 besieged enclave. Neverthele s the metropolis remains susceptible to suicide attacks.” The attack arrives around the exact same day negotiators are reporting progre s in talks about reaching a ceasefire in Syria. Secretary of State John Kerry claims a “provisional agreement” has long been https://www.brownsglintshop.com/Sione-Takitaki-Jersey attained on a ceasefire but the AP notes that as Kerry described a succe sful speak with Ru sian International minister Sergei Lavrov, he also reiterated that the U.S. will not likely enter right into a army alliance with A sad. It’s now as much as Ru sia to speak to A sad, Kerry reported. On Saturday, A sad told Spanish newspaper El Pais that he’ll “definitely” accept a ce sation of hostilities. But A sad also stated that a truce can’t be employed by terrorists to enhance their positions, and he stated other worries about how a ceasefire is applied. In the interview transcript: “Q. So, there will be still some preventing though you can find this ceasefire, at the least against a few of the armed teams? A. Indeed, naturally, like ISIS, like Al-Nusra, as well as other organizations or terrorist groups that belong to Al Qaeda. Now, Syria and Ru sia have introduced 4 names: Ahrar al-Sham and Jaysh al-Islam [Army of Islam] and Al-Nusra and ISIS.” As NPR’s Alice Fordham reminds us, in her report for Newscast:”A team of intercontinental leaders earlier this month produced a pre s release of the provisional https://www.brownsglintshop.com/Joe-Schobert-Jersey agreement for a ceasefire but it wasn’t implemented, though there was some advancement in help obtain. An amped-up Syrian governing administration and Ru sian air campaign in northern Syria has displaced tens of countle s numbers in recent months. Rebel commanders tell NPR they won’t stop preventing so long as airstrikes continue.”
Enlarge this imageProtesters keep caskets as they march acro s the Brooklyn Bridge for the second evening inside of a row subsequent a choice by a grand jury never to indict an NYPD officer involved in the chokehold death of Eric Garner in Big apple.JOHN ANGELILLO/UPI /Landovhide captiontoggle captionJOHN ANGELILLO/UPI /LandovProtesters keep caskets as they march throughout the Brooklyn Bridge for that second night in a very row following a choice by a grand jury not to indict an NYPD officer involved from the chokehold lo s of life of Eric Garner in The big apple.JOHN ANGELILLO/UPI /LandovFrustration about two modern scenarios by which unarmed black men ended up killed by law enforcement brought new protests and road closures to Ny city, Chicago, Washington, Boston, Cleveland and elsewhere Thursday. Lots of in the demonstrators timed their marches to disrupt rush-hour targeted traffic. https://www.bearsglintshop.com/Anthony-Miller-Jersey In The big apple, the iconic Brooklyn Bridge was shut down, and protesters crowded the terminal to the Staten Island Ferry.The demonstrations appear because the U.S. Justice Division Ha Ha Clinton-Dix Jersey pursues its own investigations in to the new police killings of Michael Brown, 18, in Ferguson, Mo., and Eric Garner, forty three, of Staten Island, N.Y. two high-profile situations in which grand juries made a decision no fees needs to be submitted. The protests in The big apple happen to be mainly tranquil, with officers expre sing Thursday that only eighty three arrests had been manufactured Wednesday evening. CHICAGO: Many hundreds of protesters march in downtown Chicago http://t.co/Drvq7VbAI3 #EricGarner – @Suntimes pic.twitter.com/wFn1Z6wBT6 Nick Hennen (@tweetbrk) December five, 2014 In Cleveland right now, a group merged the protest slogans from people two cities into just one. “Hands up,” they yelled, referring to Brown, followed by “can’t breathe,” referring to Garner. Thursday afternoon, Lawyer Normal Eric Holder introduced that a review of Cleveland’s Division of Law enforcement confirmed it’s “engaged in a pattern and apply of making use of abnormal power,” a brand new improvement within a city that lately observed a law enforcement officer shoot and get rid of a boy, twelve, who experienced been participating in by having an air gun. #BlackLivesMatter protest closes down active stretch of freeway in Minneapolis. @tcdailyplanet pic.twitter.com/TR0ygEnQPZ Katie G. Nelson (@katiegnelson) December 4, 2014 The new York jury’s decision, announced Wednesday afternoon, established off demonstrations close to town. The case also prompted Mayor Bill de Blasio and Police Commi sioner Monthly bill Bratton to announce new training for the city’s 20,000 patrol officers, with regard and safety of residents significant within the checklist of priorities.On Twitter, two terms that began trending 24 hrs ago remain one Mitchell Trubisky Jersey of the most-discu sed hashtags on the a sistance: #ICantBreathe, a reference to Garner’s past terms, and #CrimingWhileWhite, a dialogue about race, law enforcement and equality. Broadway is Totally shut down #ICantBreathe #EricHolder pic.twitter.com/AAVXJDe1kL Jeff Rae (@jeffrae) December five, 2014
Samples of thesis statements
Most Trustworthy Task Support Services in Australia
Why OZessay is the better select?
The the reason why college students make an application for support at customized writing services are:
Lack of time and energy to do extensive study
Don’t have samt justifications and information to create a compelling essay
Aspect careers that take many of their time
How Can Our Custom Writing Service Function?
Make sure you an order
Show the facts of your assignment for all of us to decide on the best specialist with your field. You are able to point out the options you desire us relating to your cardstock.
Make a transaction
Move forward with transaction for individuals to get started on caring for your buy. We accept Credit and MasterCard.
Monitor your order
Although our expert article writer is developing an outstanding paper in your case, you can check their improvement and speak with them. There is also a way to request needed changes.
Download the papers
After everything is ready, you’ll be notified of one’s task’s completion. Join to your private bank account and obtain your perfectly constructed papers.
You Receive A Document Published Yourself By Way Of A Specialist Article writer.
ALL OZESSAY Copy writers ARE Professionals Inside A PARTICULAR Area OF STUDY.
When A Cardstock May Be Composed, It Can Be Looked at FOR PLAGIARISM WITH SPECIAL Software program.
YOU GET Unrestricted Alterations Throughout The FIRST 20 Nights From Your DATE YOU Gotten YOUR Papers.
Ounce composition in figures
Are you new close to below?
In Need of Project Help Australia? Obtain It Right here
When you visit the Hawaiian school, there exists in no way doanassignment time to remainder. First of all , you attend is orientations to be able to be familiar with the different places, courses, and school associates. From then on, you happen to be likely to start the lessons. Which means that you are already performing the serious project topics function.Before long, the Hawaiian assignment writing responsibilities start off internet streaming in. At that stage, the instructors wish to know how well you’re progressing concerning the simple aspects trained. The Australian task amount continues to be workable as you have only covered a smaller slice of this course. In the first place, you need to be critical when composing a job and coursework tasks simply because they have a relating the last grade you obtain. Additionally, the efficiency influences the GPA.
As a result, you have to know what the teachers take a look at when grading the Foreign task. The main factor may be the significance of the content material. Syndication of a response that’s irrelevant for the papers subject matter is surely an automated ticket to lower scars inside the themes. For that reason, you have to be watchful because you look at the task requirements. One other essential location may be the how to write a thesis paragraph organisation in the cardstock. Supplying in the human judgements project is really a sigh you don’t take your Aussie training severely. Consequently, you will likely don’t succeed.
When you use outer info options, it’s a rule that you need to publish the very best project papers when you cite this article. Aside from as an instructional assignment necessity, it demonstrates you respect the opposite authors’ operates. If you don’t have in mind the Aussie job ticket principles while using fashion specified by your teacher, you need to check what sort of assignment restrictions are applied in a paper made by an experienced.
Due to the strict rules that must be followed when composing these Hawaiian project paperwork, those involved with Quarterly report as well as other places usually request, “can I recieve my assignment helper nationwide that can guarantee the good quality?” Thankfully, we are capable to aid. We’ve carried out the papers jobs for quite some time and will prepare any task composition you’ll need. Regardless of whether your project is due in one day, or perhaps you are puzzled by how to approach the individuals, you must never wait to put a job get below. We give all project help at the ease of the buyer around australia along with other locations to find the best final results.
Why Obtain On-line Assignment Help in Australia?
Some Australian tasks are usually too complex. Should you be chasing a technological study course like hormones or you are in the executive-associated areas, you realize this. It could also be as you skipped a category, and you didn’t comprehend the principles coached while studying on your own. Them may spend lots of time having a tough job devoid of the expect of at any time filling out it. When you choose to take care of it, in any event, you end up with written content that is improper. It’s impossible of experiencing every one of the tribulations nationwide when you can get an excellent Hawaiian specialist to organize the best instructional project bit for your benefit. Our assignment writing is superb, no matter the difficulty with the job. The ability individuals specialists allows them to focus on any cardstock. Regardless if you are chasing a bachelor’s, Master’s, or a Doctor of philosophy nationwide and other areas, you can rely on us for fast help. “Can I purchase my assignment help now?” Indeed! We are always able to assist with research. In addition to, we provide taste papers to assist you together with your college, you’re always busy. Through the day, you will find compulsory lessons they must attend. Most universities australia wide have significant charges for individuals who miss courses. There’s also the extracurricular activities you must focus on. Even tho it’s a activity or university social situations australia wide. Aside from, you’ve friends that you can talk to as you become changes how they do. This means you might not complete the assignment. You can find critical penalties for those who don’t publish their job when needed. Are you australia wide or some other section of the entire world and bound to an article due to the various pursuits that require our attention? Fret no more. Our authors around australia deliver immediate task support. You can can go to to the other life issues you have with the guarantor your task is managed appropriately. We are a project freelance writers business that is aware of the challenges college students australia wide and globally encounter and open to provide functional assignment solutions.
Rigid project output deadlines make items difficult for college students. Maybe you have an argumentative article that should be posted inside of a couple of hours. Furthermore, there might be yet another protein shake activity to perform in a day. Things might not exactly finish there. There is also exams to study for and publish in certain several weeks. The school teacher expects you to definitely complete these job responsibilities and have exceptional performances in the regions. In a bet to accomplish and finish every little thing, it’s likely you’ll create the assignment hurriedly. The standard could be lower, and you can have to accept a low grade. Worse still, maybe you have worn-out continuously and didn’t research for tests. You end up with below average routines in all locations. Thankfully, our company offers assignment writing help that will save you from your predicament Australia Wide or other spot. You’ll be able to target the assessments, free time to unwind and enhance inside your college project work.
Where Subject areas or Regions Should We Aid
There are several projects issued in college, and our assignment writers are able to help with any process. The web assignment solutions we offer consist of:
Relating to our instructional creating companies, you can find several composition copy writers, including the kinds for example illustrative, course of action, argumentative, and plot, and others. The jobs are delivered after considerable study, professional creating, and keen editing of the assignment.
Are you currently wanting to publish an assignment, but you still have a dissertation task to perform? Don’t wait to buy a job composition cardstock here. The service copy writers make awareness of dissertations with seriousness, and we’re constantly keen to be effective and aid you in getting a work of art.
Once you’ve published an excellent cardstock, and need someone to aid, you has it and proper the problems, get an article services expert right here. We improve all article papers and assure individuals of final task pieces with unequaled dissertation research qualities. The writers are great, which could be affecting the taste papers available over the internet.
The above checklist contains just a couple of critical university dissertation solutions we offer. In case there are any other academic items you need further instruction with and cannot see in the list, get in touch with the assist staff for directions.
Perhaps there is Any Problem in Getting Instructional Assistance?
Are Available Ensures with all the Job Assistant?
Considering the fact that consumers have already been duped in Australia when acquiring these writing services for tasks on the internet, we have some warranties to ensure our industry is safe. The procedures we’ve in place to protect the customers can use consist of:
All papers are ready and shipped in the perfect time since we know academic papers are released with composing output deadlines. All of the documents are acquired from the freelance writers ahead of the customers’ agreed purchase output deadlines. Consequently, you can check an order before submission.
We realize the problems a plagiarised document can make for college students. Therefore, there exists a reliable plagiarism checker that assesses the parts before we provide. The pros are also skillful. At the same time, you have the surety of high-quality assist through sophisticated investigation.
We help publish a piece that you will find regular with all your Hawaiian requirements. However, if you think that the quality is down below whatever you needed, we give you back your repayment. We would like you to definitely acquire acceptable aid.
Other Attributes of Employing an Job Expert for Help Below
The best writing services shipping and delivery could be the motto that manuals the way you operate. You’ll never be dissatisfied if you seek out help here. People who trust us get benefits, such as:
Inexpensive Australian Support by Professionals
We care in regards to the economic struggles you might be under-going. Consequently, we maintain your transaction fair whilst still being determine the best Foreign copy writers for the task. Either way, the Australian price is competitive out there.
Unlimited Changes at the Assignment writing service
Because the documents are handled by man copy writers and authorities, there could be when a guideline might be disregarded when producing. If that takes place, you are free to obtain a revising. The rectifications are produced from the freelance writers in your satisfaction. Principals are excellent.
Expert and Knowledgeable Customer-Assistance
When you’ve got a matter, you’ll find Australian support reps to cope with it. We offer the replies immediately.
Hỗ trợ tư vấn chuyên sâu, chọn căn, tầng đẹp nhất
Cung cấp thông tin chính xác, hỗ trợ làm thủ tục, hợp đồng
Đón tiếp & hướng dẫn xem nhà trực tiếp
THÔNG TIN LIÊN HỆ
ĐĂNG KÝ NHẬN TƯ VẤN THUÊ CĂN HỘ
Danh sách căn hộ chủ nhà cho thuê sẽ được gửi tới Quý khách: